Frequently Asked Questions
Everything you need to know about your order and our creative process.
What is the shipping timeframe for my order?
Orders are typically processed within 2-4 business days. Standard shipping usually takes 5-7 business days domestically, while international shipping can take 10-21 business days depending on the destination.
How do I track my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's journey.
What is your return and exchange policy?
We offer a 14-day return window for unworn and unwashed items with original tags attached. Please note that limited edition drops and archive sales are final and cannot be returned or exchanged.
How should I care for my Very Lonely Studios garments?
To preserve the quality of our fabrics and prints, we recommend washing items inside out in cold water on a gentle cycle. Hang drying is highly recommended to prevent shrinkage and maintain the garment's shape.
Do you restock sold-out items?
In line with our commitment to exclusivity and sustainable production, most of our collections are limited runs and will not be restocked once they are sold out.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.